FAQ
What makes QAR BLANCHE pieces unique?
Each piece begins with natural stone selected for its color, character, and texture. Our artisans shape and finish it by hand, bringing three generations of Armenian stone craftsmanship into a contemporary design.
Will my piece look exactly like the photograph?
Natural stone is never identical from one piece to another. Subtle variations in veining, tone, and pattern are part of its beauty. Product photographs represent the design, while the stone gives each finished piece its own character.
Where are your products made?
QAR BLANCHE is rooted in Armenia. Our collection draws on the craftsmanship of the Mkrtchyan family and the design vision behind the brand.
Can I request a custom piece?
We welcome inquiries about bespoke pieces, personalized details, and projects for businesses or special occasions. Share your idea through our Contact page, and our team will discuss the possibilities with you.
How do I place an order?
Select a piece in the Shop, choose the quantity, and add it to your cart. You can review the order and available payment and delivery options at checkout.
Do you ship internationally?
Yes. Please enter your delivery address at checkout to see the shipping options available for your location. For a custom or larger order, contact us before placing it so we can discuss delivery arrangements.
How should I care for natural stone?
Wipe your piece with a soft, slightly damp cloth and dry it promptly. Avoid abrasive cleaners, harsh chemicals, and prolonged exposure to acidic liquids. Handle polished edges and metal details with care.
What if I need help with an order or a return?
Contact us with your order number and a description of the issue. We will review your request and explain the available options under the applicable order and return terms.
Do you sell cigars or alcoholic beverages?
No. QAR BLANCHE creates accessories for cigar and spirits enthusiasts; cigars and alcoholic beverages are not sold on this website.